Turkish Airlines Miles&Smiles Status Match Challenge

Turkish Airlines Status Match

Turkish Airlines has been offering a status match challenge for quite some time now. The carrier and its frequent flyer program Miles&Smiles are Star Alliance members, and therefore you can obtain Star Alliance Gold by reaching Miles&Smiles Elite. To take part in the challenge, you will need to hold at least SkyTeam Elite Plus, Oneworld Emerald or Star Alliance Gold status with another airline.

Over the last couple of years, Turkish Airlines has tightened the requirements for its status match. While they used to give away their Elite tier without any additional conditions that had to be met, it now has become a challenge that you have to complete. Currently, this is how it works:

  • If you’re accepted to the challenge you will be granted a Miles&Smiles status for 4 months. Within this time you will have to fly Turkish Airways at least once internationally, e.g., from Spain to Istanbul.
  • The validity of your status will be extended to one year. Within that year, you will need to earn 15,000 miles on your frequent flyer account. You have to collect these miles on Turkish Airlines flights! Even though the welcome mail that the carrier sends out doesn’t mention this.
  • Now your Miles&Smiles status will be valid for 2 years.

These are the the official requirements:

Welcome to Miles&Smiles Turkish Airlines’ advantageous Frequent Flyer Programme. Elite card trial period will be valid for 4 months. As of start date of elite membership within 4 months trial period one international Turkish Airlines flight should be realised for extending your card validity date to 1 year, if 15.000 status miles accumulate at the end of the first year elite membership will extend 1 year more and the total validity date will be 2 years.

Once you’ve met all the criteria, you will need 25,000 miles within one year or 37,500 miles within 2 years to keep your Miles&Smiles Elite tier from expiring. The extension of your status will be another 2 years.

Looking for more ways to obtain Star Alliance Gold status? Check out this article:

How to

Time needed: 10 minutes.

Follow our step-by-step intsructions and you shouldn’t run into any major problems. If we’ve missed something or if your ecperience differs from ours, please feel free to leave a comment below. Thanks!

  1. Become a Miles&Smiles member

    First of all, you should set up an account with Miles&Smiles. The process pretty much explains itsself. If you’re having trouble entering your address because your city is not available, just make sure to enter the correct postal code.

  2. Prepare all documents

    To request a match, you will need a picture of your current frequent flyer card as well as a screenshot of your account, showing your current status. Turkish Airways doesn’t seem to care about the number of miles that you earned to obtain your current status. Still, it can’t hurt if there’s been at least some activity over the past two or three months.
    Turkish Airlines will also request some form of ID (a passport in most cases) It’s up to you if you want to send it right away or wait for the airline to ask for it – which they most likely will. In some cases, it has been necessary to verify the member’s identity at a Turkish Airlines ticketing desk at the airport.

  3. Request the match

    Your request for the status match has to be transmitted via the customer contact form. Choose New Feedback:
    Miles&Smiles Contact Form

  4. Attach your documents

    You can now type of few lines and attach the picture of your frequent flyer card as well as the screenshot of your account. It would be better to convert both files into one PDF. And keep the file size below 1 MB. Otherwise, you’ll have trouble uploading it.
    At the end of the process, log-in to your account with your Miles&Smiles number and send the request.

  5. Wait for the response

    Now all there is left to do is wait. It shouldn’t take longer than 2 weeks to receive a response from the airline. If it does, simply resend your application.
    Even though you have attached your frequent flyer card and the screenshot of your account, Turkish Airlines could ask you to send them again. Just use the files you converted to a PDF and attach them to your reply. It should work on the second attempt.

There’s no way to tell how long it might take for your card to arrive. But don’t get nervous if it takes three weeks or longer.

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Misleading Email

Some people will receive a welcome mail stating that they’ve been matched to Classic Plus. Now, before you get all upset, log-in and check your account. In most cases, you’re new status is Elite.

MilesSmiles Welcome Mail
Miles&Smiles welcome mail
MilesSmoles Account Upgrade
Miles&Smiles account showing new status level

Confirmed Matches

  • British Airways Executive Club Gold –> Elite
  • Alitalia MilleMiglia Freccia Alata Club –> Elite
  • Aegean Miles+Bonus Gold –> Elite
  • Lufthansa Miles&More Senator –> Elite
  • Air Berlin Topbonus Gold –> kein Match (da nicht Oneworld Emerald)
  • Air Berlin Topbonus Platinum –> Elite
  • Cathay Pacific Marco Polo Club Diamond –> Elite
  • United 1 K Mileage Plus –> Elite
  • Emirates Skywards Gold –> Elite
  • FlyingBlue Gold –> Elite
  • FlyingBlue Platinum –> Elite
  • Delta SkyMiles Gold Medallion –> Elite
  • Finnair Plus Gold –> Elite

If you’ve been successful with your request for a status match, we’d love to hear from you in the comment section!

Advantages of Miles&Smiles Elite

As a holder of Miles&Smiles Elite status you will also obtain Star Alliance Gold, including all its benefits:

  • Extra luggage allowance (20kg or one additional bag)
  • Priority check-in
  • Access to the frequent flyer lounge (you can bring one guest)
  • Priority boarding
  • Priority luggage handling
  • Higher priority on standby list

Also, you will receive 25% more award and tier miles on Turkish Airlines business class flights!

Write a comment

Comments (9)

  1. Emaji D'Cowl says:

    Hi. I have been successfully matched and have my Gold membership for four months. Thanks for your advice.
    I fly my first TK sector on Tuesday which will kick me over to the one year membership. Do the miles from that flight get included in the total I need toward 15,000? Or do those miles start on the next flight?
    Regards and Thanks

    • Patrick says:

      Hi there, glad to hear that you’ve been matched and that we’ve been able to help! As soon as your account shows your new status, you can start to earn the tier miles that you’ll need for the one-year extension. Therefor your flight on Tuesday should count towards the 15,000 miles.

  2. Mostafa says:

    I have been matched to TK Elite from flying blue gold and after completing the challenge collecting 22K status miles including 16K on TK international flights within one year, I was downgraded to silver. I submitted two complaints so far and for three weeks, no response. They just ignored me.

    I think this offer is a scam, don’t know why they do it, but my advice is not to take it. Luckily, I didn’t lose my flying blue status for this.

    • Patrick says:

      Hi Mostafa! Thanks for commenting on our article. According to your description, you should have been granted Miles & Smiles Elite status, if you really earned 16k miles on TK flights. Did you contact the customer service already?

  3. dunga says:

    Hi,
    does anybody know, is this still on?
    Thanks!

    • Patrick says:

      Hi there! Yes, the status match challenge should still be on. At least we haven’t heard anything to the contrary🙂

  4. John says:

    Hi Patrick,
    I currently have Asiana club diamond (star gold) status. I was wondering if there was an original status validity requirement, i.e., can I request to match during the last month of my Asiana membership?
    Thanks!

    • Felix says:

      Hi John!
      There is no validity requirement we are aware of. You can just go ahead and try. It would be very nice if you let us know if it worked or not, so we can add that information to this article. Good luck for your last minute match!

  5. CAREOL says:

    Avianca LifeMiles Diamond (highest * Elite status in LifeMiles) status match was rejected yesterday. Avianca is currently undergoing a “Chapter 11″ reorganization process, which, in principle, will not affect the frequent flyer program, and any Star Alliance partner will be required to recognize it in full, at least for the next 20 months. If anyone has experience of refusing to offer all LifeMiles Gold / Diamond benefits: thank you for sharing here. (Long before the COVID-19 hysteria I had encountered a similar attempt, when I registered at the Lufthansa Senator Lounge in Frankfurt, the employee insisted that “Avianca Brasil” had gone bankrupt, so my elite level was no longer valid, it took me about half an hour to clear with the very intelligent receptionist that ‘Avianca Brasil’ (ex Ocean Air) never had anything to do with the ‘LifeMiles’ frequent flyer program, had its own frequent flyer program (‘Amigo’), not as part of * A.) On the Turkish Airlines website the status match is no longer available, it’s virtually up to the airline decide which frequent flyer program and which elite level it’s willing to match. I’ve also seen accepted and rejected United 1K Mileage Plus matches on Flyertalk forums: they’re completely unpredictable. A similarly exciting issue is the expiration of the qualification period for existing TK (Miles & Smiles) status miles. I would recommend to the “Travel-Dealz” administrators a separate publication on this topic (possibly on the same serious issue for expiring status miles in other frequent flyer programs), but at least to raise a discussion topic in the forum. Turkish Airlines has not been flying for more than two months, and I have serious doubts as to whether they will be operating international destinations again by mid-June at all. (I sadly note the pathetic airline announcement shared on the internet – not yet officially published on the Turkish Airlines website – in the Turkish press, that reduces the hitherto “legendary” Sultan business class catering to sandwiches and water, who knows how long. ) A decision to extend the validity of existing Elite (* A Gold) statuses by six months has already been published, but appears that status miles have not yet reached Elite status, will be subject to a 12-month ‘downgrade’ (award miles after the 12-month qualification period). It’s a rather indecent policy to extend the validity of Elite (* A Gold) statuses by half a year, as it’s virtually unlikely that a person whose qualifying period expires between March and June, will be able to retain his status miles accrued within one year until the recovery of international aviation. According to the “legendarily always confusing” TK customer service: “such is life” (they literally told me that), everyone has to bear certain consequences of the economic damage caused by COVID-19: they’re unwilling to extend the 12-month qualification period for status miles, until Turkish Airlines fly their international flights again. They make the extremely cheeky offer for everyone: “up to 10,000 miles buy status miles”. On the one hand, the price of these miles ($ 70 / 1,000 miles) is everything but not fair, for the price of buying 20,000 miles it was previously possible to buy a flight ticket to international destinations (e.g. AMS-IST-PTY return) that allowed more miles to be collected for 20,000; and not even a European I. award return ticket can be bought at Turkish Airlines for 20,000 miles. On the other hand, even at this exorbitant price, no more than 10,000 status miles are allowed to buy, which is hardly helpful to anyone who is halfway to collecting status miles towards Elite status (a total of 40,000 miles must be collected within 12 months). Who has opinion, position or other experience in this regard?

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