Turkish Airlines Miles&Smiles Status Match Challenge

Turkish Airlines Status Match
Read this article in German on Travel-Dealz.de 🇩🇪

Turkish Airlines has been offering a status match challenge for quite some time now. The carrier and its frequent flyer program Miles&Smiles are Star Alliance members, and therefore you can obtain Star Alliance Gold by reaching Miles&Smiles Elite. To take part in the challenge, you will need to hold at least SkyTeam Elite Plus, Oneworld Emerald or Star Alliance Gold status with another airline.

Over the last couple of years, Turkish Airlines has tightened the requirements for its status match. While they used to give away their Elite tier without any additional conditions that had to be met, it now has become a challenge that you have to complete. Currently, this is how it works:

  • If you’re accepted to the challenge you will be granted a Miles&Smiles status for 4 months. Within this time you will have to fly Turkish Airways at least once internationally, e.g., from Spain to Istanbul.
  • The validity of your status will be extended to one year. Within that year, you will need to earn 15,000 miles on your frequent flyer account. You have to collect these miles on Turkish Airlines flights! Even though the welcome mail that the carrier sends out doesn’t mention this.
  • Now your Miles&Smiles status will be valid for 2 years.

These are the the official requirements:

Welcome to Miles&Smiles Turkish Airlines’ advantageous Frequent Flyer Programme. Elite card trial period will be valid for 4 months. As of start date of elite membership within 4 months trial period one international Turkish Airlines flight should be realised for extending your card validity date to 1 year, if 15.000 status miles accumulate at the end of the first year elite membership will extend 1 year more and the total validity date will be 2 years.

Once you’ve met all the criteria, you will need 25,000 miles within one year or 37,500 miles within 2 years to keep your Miles&Smiles Elite tier from expiring. The extension of your status will be another 2 years.

Looking for more ways to obtain Star Alliance Gold status? Check out this article:

How to

Time needed: 10 minutes.

Follow our step-by-step intsructions and you shouldn’t run into any major problems. If we’ve missed something or if your ecperience differs from ours, please feel free to leave a comment below. Thanks!

  1. Become a Miles&Smiles member

    First of all, you should set up an account with Miles&Smiles. The process pretty much explains itsself. If you’re having trouble entering your address because your city is not available, just make sure to enter the correct postal code.

  2. Prepare all documents

    To request a match, you will need a picture of your current frequent flyer card as well as a screenshot of your account, showing your current status. Turkish Airways doesn’t seem to care about the number of miles that you earned to obtain your current status. Still, it can’t hurt if there’s been at least some activity over the past two or three months.
    Turkish Airlines will also request some form of ID (a passport in most cases) It’s up to you if you want to send it right away or wait for the airline to ask for it – which they most likely will. In some cases, it has been necessary to verify the member’s identity at a Turkish Airlines ticketing desk at the airport.

  3. Request the match

    Your request for the status match has to be transmitted via the customer contact form. Choose New Feedback:
    Miles&Smiles Contact Form

  4. Attach your documents

    You can now type of few lines and attach the picture of your frequent flyer card as well as the screenshot of your account. It would be better to convert both files into one PDF. And keep the file size below 1 MB. Otherwise, you’ll have trouble uploading it.
    At the end of the process, log-in to your account with your Miles&Smiles number and send the request.

  5. Wait for the response

    Now all there is left to do is wait. It shouldn’t take longer than 2 weeks to receive a response from the airline. If it does, simply resend your application.
    Even though you have attached your frequent flyer card and the screenshot of your account, Turkish Airlines could ask you to send them again. Just use the files you converted to a PDF and attach them to your reply. It should work on the second attempt.

There’s no way to tell how long it might take for your card to arrive. But don’t get nervous if it takes three weeks or longer.

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Misleading Email

Some people will receive a welcome mail stating that they’ve been matched to Classic Plus. Now, before you get all upset, log-in and check your account. In most cases, you’re new status is Elite.

MilesSmiles Welcome Mail
Miles&Smiles welcome mail
MilesSmoles Account Upgrade
Miles&Smiles account showing new status level

Confirmed Matches

  • British Airways Executive Club Gold –> Elite
  • Alitalia MilleMiglia Freccia Alata Club –> Elite
  • Aegean Miles+Bonus Gold –> Elite
  • Lufthansa Miles&More Senator –> Elite
  • Air Berlin Topbonus Gold –> kein Match (da nicht Oneworld Emerald)
  • Air Berlin Topbonus Platinum –> Elite
  • Cathay Pacific Marco Polo Club Diamond –> Elite
  • United 1 K Mileage Plus –> Elite
  • Emirates Skywards Gold –> Elite
  • FlyingBlue Gold –> Elite
  • FlyingBlue Platinum –> Elite
  • Delta SkyMiles Gold Medallion –> Elite
  • Finnair Plus Gold –> Elite

If you’ve been successful with your request for a status match, we’d love to hear from you in the comment section!

Advantages of Miles&Smiles Elite

As a holder of Miles&Smiles Elite status you will also obtain Star Alliance Gold, including all its benefits:

  • Extra luggage allowance (20kg or one additional bag)
  • Priority check-in
  • Access to the frequent flyer lounge (you can bring one guest)
  • Priority boarding
  • Priority luggage handling
  • Higher priority on standby list

Also, you will receive 25% more award and tier miles on Turkish Airlines business class flights!

Write a comment

Comments (6)

  1. Hi. I have been successfully matched and have my Gold membership for four months. Thanks for your advice.
    I fly my first TK sector on Tuesday which will kick me over to the one year membership. Do the miles from that flight get included in the total I need toward 15,000? Or do those miles start on the next flight?
    Regards and Thanks


    • Hi there, glad to hear that you’ve been matched and that we’ve been able to help! As soon as your account shows your new status, you can start to earn the tier miles that you’ll need for the one-year extension. Therefor your flight on Tuesday should count towards the 15,000 miles.


  2. I have been matched to TK Elite from flying blue gold and after completing the challenge collecting 22K status miles including 16K on TK international flights within one year, I was downgraded to silver. I submitted two complaints so far and for three weeks, no response. They just ignored me.

    I think this offer is a scam, don’t know why they do it, but my advice is not to take it. Luckily, I didn’t lose my flying blue status for this.


    • Hi Mostafa! Thanks for commenting on our article. According to your description, you should have been granted Miles & Smiles Elite status, if you really earned 16k miles on TK flights. Did you contact the customer service already?


    • Hi there! Yes, the status match challenge should still be on. At least we haven’t heard anything to the contrary🙂


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